Conversational eCommerce Chatbot Platform

12 Best Ecommerce Chatbots Actually Worth the Money 2023 Unlike a web chat where conversations disappear after they are solved, you can re-kindle an old conversation on a messaging app at any point. Once customers end up on a landing page from an ad, a chatbot...

20 Customer Service KPIs You Need To Know

6 KPI’s en statistieken voor klantenservice voor 2023 en daarna High abandonment rates hurt overall customer service and satisfaction. Talkdesk reported that the three industries with the highest average abandonment ratewere the government and public sector...